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  1. Help Center
  2. 24Six Devices

24Six Devices

Solo

  • 24Six Solo
  • Do I need a 24Six account to use Solo?
  • How do I set up my Solo?
  • Does Solo have a built-in speaker?
  • Do I need a separate account for each Solo device?
  • Does the Solo require a WiFi connection?
See all 21 articles

Using Solo

  • Getting Started with Solo
  • Create Your Account Online:
  • Logging In
  • The Home Screen
  • How can I best use Solo?
  • Downloading Music on Solo
See all 12 articles

Solo Troubleshooting

  • I can’t login to my Solo
  • When I turn on Solo, I get a screen with green letters
  • There is a strange green icon when I turn on my Solo
  • I keep getting the message "24Six stopped working", what should I do?
  • Firmware update is taking longer than one minute
  • I charged my Solo, but the screen is blank and it’s not turning on?
See all 7 articles

FamilyPlayer

  • My Family Player is Very Slow
  • Can I use the Family Player in my car?
  • Does the Family Player have Bluetooth?
  • If I’m unhappy with the device, can I return it?
  • Do I need a subscription to 24Six to use the FamilyPlayer?
  • Why do I need to reconnect to WiFi once every 30 days?
See all 13 articles

FamilyPlayer Troubleshooting

  • My device is not working well, what can I do?
  • My device does not turn on, what can I do?
  • My device background keeps on changing, is that normal?
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